AIOps & troubleshooting

AI-driven network troubleshooting

An operational AI agent that independently investigates incidents across network, cloud and Kubernetes, and pinpoints root cause in a single run.

AI-drivenNetwork-awareCross-systemAutonomous executionProduction-safe
What you get
Root cause in minutes, across network, cloud and Kubernetes.
The same structured analysis regardless of who's on call.
Zero direct access to your infrastructure.
Minutes
instead of hours to root cause
6
domains analyzed in parallel
0
direct access to your infrastructure
24/7
same quality regardless of who's on call
The problem

Modern incidents span multiple systems at once. Troubleshooting becomes slow, inconsistent and dependent on who happens to be on call, because no single person sees the whole chain from switchport to pod.

  • Data sits in silos between tools, teams and domains.
  • The network layer lacks visibility where cloud and Kubernetes take over.
  • Dependencies are too complex to map manually during an incident.
  • High operational overhead, and the outcome hinges on individual expertise.
How it works

From incident to root cause.

One flow, one run. Nobody hops between five tools.

01

Understand the incident

The agent receives the incident description and gathers context from the systems involved.

02

Generate workflows

The agent creates or selects investigation flows, skills, based on the context of this specific incident.

03

Execute via MCP

The flows run in a controlled environment via the MCP server. The agent never touches infrastructure directly.

04

Correlate & analyze

Results from every system are aggregated and correlated across domain boundaries: network, cloud, Kubernetes, GitOps.

05

Root cause & fix

The agent pinpoints root cause and proposes concrete fixes, traceably and repeatably.

This gets connected
Network infrastructureKubernetes networkingCloud networkingApplications & servicesGitOps & configurationTelemetry & runtime

The agent never reaches your infrastructure directly. All execution happens read-only via the MCP server.

The difference

Before and after.

How it looks today
  • Five parallel troubleshooting tracks in five different tools.
  • Network, cloud and Kubernetes investigated separately.
  • Quality depends on who happens to be on call.
  • Root cause only becomes obvious in the postmortem.
How it looks with the solution
  • One investigation that correlates every domain for you.
  • The whole chain from switchport to pod in one analysis.
  • Same structured analysis every time, around the clock.
  • Root cause and fix proposals already during the incident.
The impact

What it delivers in production.

  • Faster root cause analysis, minutes instead of hours.
  • Consistent, repeatable investigations regardless of who's on call.
  • Lower MTTR and lower operational cost.
  • Scalable operational intelligence instead of heroics.
  • Better network quality and reliability over time.
Example findings
VLAN and trunk misconfigurationsAsymmetric routingACL/firewall blocking trafficDNS and service discovery failuresNAT and double-NAT issuesKubernetes NetworkPolicy blocking trafficEVPN/VXLAN issuesLoad balancer and VIP misconfigurationMTU and fragmentation issuesLink and interface failures
How it stays secure

No direct access

The agent never has direct access to your infrastructure.

Controlled execution

Everything runs through the MCP server with strict permissions.

Isolated secrets

Secrets are stored and handled outside the agent's context.

Traceable & repeatable

Every run is logged, repeatable and auditable afterwards.

The stack

Tools we trust.

Claude CodeMCPCiscoJuniperAristaPalo AltoKubernetesAWSAzureGCPGitHubOpenTelemetry
The agent doesn't replace a network specialist. It does the first forty minutes of every incident in four, and those minutes are always the same forty.
Bill Thell
Bill Thell
System Developer · Stockholm
Customer case
Minutes
instead of hours
Viaplay

In a hybrid Kubernetes environment across AWS EKS and on-prem RKE2, an incident almost always spans multiple domains. With agent-driven investigation, the same structured analysis runs every time, across network, cluster and cloud configuration, and the team gets root cause plus a fix proposal instead of five parallel troubleshooting tracks.

Read the full case
See it live

Book a demo of ai-driven network troubleshooting

30 minutes, digital. We show the solution in practice and what it would do in your environment, no sales pitch.